Privacy Policy
Privacy Policy
Last Updated: April 21, 2026
Rupastha (operated by Khushbu Jewellers) provides this website and related services (“Services”) to offer a seamless and personalized shopping experience. Which enables us to securely deliver these Services.
This Privacy Policy explains how we collect, use, and share your personal information when you access our website, make a purchase, or interact with us.
By using our Services, you agree to the practices described in this policy.
1. Contact Information
For any questions, requests, or complaints, you may contact us at:
📧 +91 91160 10685
📍 Rupastha (Khushbu Jewellers), Sandhu Palace 2 floor, 168, Opp, Circuit House Rd, Ajit Colony, Jodhpur, Rajasthan 342001
2. What is Personal Information
“Personal Information” refers to any data that identifies or can be linked to you, including but not limited to your name, contact details, transaction history, and device information.
It does not include anonymous or de-identified data.
3. Information We Collect
3.1 Personal & Contact Details
● Name
● Phone number
● Email address
● Billing and shipping address
3.2 Order & Transaction Information
● Products viewed, added to cart, or purchased
● Payment method and transaction details
● Order history, returns, and exchanges
👉 Note: Payment details are processed securely via trusted third-party gateways. We do not store card details.
3.3 Account Information (if applicable)
● Login credentials
● Preferences and saved information
3.4 Kundli / Astrology Information (If Provided)
For personalized recommendations:
● Date of birth
● Time and place of birth
● Zodiac / numerology inputs
📌 This data is used strictly for recommendation purposes and handled with care.
3.5 Communication Data
● Emails, WhatsApp messages, or support queries
● Images/videos shared for support (e.g., unboxing proof)
3.6 Device & Usage Information
Automatically collected:
● IP address
● Browser and device type
● Pages visited and interaction data
● Cookies and tracking data
4. Sources of Information
We collect information:
● Directly from you (orders, forms, communication)
● Automatically via cookies and tracking technologies
● From service providers (Shopify, payment gateways)
● From advertising or analytics partners
5. How We Use Your Information
We use your information to:
5.1 Provide & Improve Services
● Process orders and payments
● Deliver products and manage logistics
● Personalize shopping experience
● Recommend relevant products
5.2 Kundli-Based Recommendations
● Suggest suitable spiritual products based on provided details
● Enhance personalized experience
5.3 Communication
● Order updates and confirmations
● Customer support
● Service-related notifications
5.4 Marketing & Advertising
● Send offers via Email, SMS, or WhatsApp (if consented)
● Show relevant ads on platforms like Google or Meta
5.5 Security & Fraud Prevention
● Detect suspicious transactions
● Protect against misuse or fraud
5.6 Legal Compliance
● Comply with legal obligations
● Respond to lawful requests
6. Sharing of Personal Information
We do not sell your personal data.
We may share your information with:
● Shopify (store infrastructure)
● Payment providers (e.g., Razorpay)
● Courier partners (delivery services)
● Analytics tools (e.g., Google Analytics)
● Advertising partners (for marketing, if applicable)
These parties use your data only for necessary services.
7. Cookies & Tracking
We use cookies to:
● Improve website performance
● Remember user preferences
● Analyse traffic
● Deliver relevant advertisements
You can manage cookies through your browser settings.
8. WhatsApp & Communication Consent
By providing your contact details, you agree that we may contact you via:
● Calls
● SMS
● WhatsApp
For order updates, support, and promotional communication (where applicable).
9. Data Security
We implement reasonable safeguards to protect your information.
However, no system is completely secure, and data transmission is at your own risk.
10. Data Retention
We retain your data only as long as necessary for:
● Order fulfillment
● Legal compliance
● Dispute resolution
11. Your Rights
Depending on applicable laws, you may have the right to:
● Access your data
● Correct inaccurate information
● Request deletion
● Opt-out of marketing
To exercise your rights, contact us via email.
12. Children’s Data
Our Services are not intended for individuals under 18.
We do not knowingly collect data from minors.
13. Third-Party Links
Our website may contain links to external websites.
We are not responsible for their privacy practices.
14. International Data Transfers
Your data may be processed or stored outside your country through our service providers.
We ensure appropriate safeguards are followed.
15. Complaints
If you have concerns regarding your data, please contact us.
You may also approach relevant authorities as per applicable laws.
16. Policy Updates
We may update this Privacy Policy from time to time.
Changes will be posted on this page with an updated date.
17. Governing Law
This policy is governed by the laws of India, with jurisdiction in Jodhpur, Rajasthan.