Terms & Conditions | Rupastha – Website Usage & Purchase Terms

Terms of Service

This website is operated by Rupastha (a brand of Khushbu Jewellers). By accessing our website or purchasing from us, you agree to be bound by these Terms along with our related policies. These terms govern your use of our website, products, and services.

1. Eligibility & Website Usage

By using this website, you confirm that you are at least 18 years of age or accessing it under appropriate supervision. You agree to use the website only for lawful purposes and in compliance with applicable laws. Any misuse, fraudulent activity, or violation of these terms may result in restriction or termination of access.

2. Nature of Products (Spiritual Disclaimer)

Our products, including Rudraksha, gemstones, malas, and similar items, are based on traditional beliefs, Vedic astrology (kundli), and numerology. These products are spiritual in nature and not scientifically proven. We do not guarantee any specific outcomes, and results may vary depending on individual belief and usage.

3. Personalized / Kundli-Based Recommendations

Certain products may be suggested based on details provided by you, such as date of birth, time, place, or numerology inputs. It is your responsibility to ensure that the information shared is accurate and complete. We are not responsible for outcomes based on incorrect or incomplete details.

4. General Conditions

We reserve the right to refuse service, cancel orders, or limit access to our website at our discretion. This may be done in cases of suspicious activity, misuse of policies, or violation of these terms. You agree not to copy, reproduce, or exploit any part of the website without permission.

5. Product Information & Variations

We make every effort to display product details, images, and descriptions as accurately as possible. However, due to the natural characteristics of stones and Rudraksha, slight variations in color, size, or texture may occur. These variations are natural and are not considered defects.

6. Pricing & Modifications

All product prices are subject to change without prior notice. We reserve the right to modify or discontinue products or services at any time. In rare cases of pricing or technical errors, we may cancel or update orders accordingly.

7. Orders & Billing Information

We reserve the right to refuse or cancel any order at our discretion, including cases of suspected fraud or bulk purchasing. You agree to provide accurate and complete billing and shipping information. In case of any changes, we will attempt to notify you using your provided contact details.

8. Third-Party Tools & Links

Our website may contain links or access to third-party tools and services for convenience. These are provided without control or endorsement from our side. Any interaction with such third-party platforms is at your own discretion and responsibility.

9. User Feedback & Submissions

If you share feedback, suggestions, or any content with us, you grant us the right to use, modify, and publish it if required. You agree that such submissions will not violate any laws or third-party rights. We are not obligated to respond or compensate for such submissions.

10. Personal Information

Your personal information is collected and handled in accordance with our Privacy Policy. By using our website, you consent to such collection and usage. We take reasonable steps to protect your data but cannot guarantee complete security.

11. Errors & Inaccuracies

There may occasionally be errors or omissions related to product details, pricing, or availability. We reserve the right to correct such errors without prior notice. Orders affected by such issues may be modified or cancelled if required.

12. Prohibited Uses

You agree not to use the website for unlawful, fraudulent, or harmful activities. This includes uploading malicious code, violating intellectual property rights, or interfering with website functionality. Any such activity may lead to termination of access and necessary action.

13. Disclaimer of Warranties

All services and products are provided on an “as is” and “as available” basis. We do not guarantee uninterrupted or error-free access to the website. We also do not warrant that products will meet individual expectations or deliver specific outcomes.

14. Limitation of Liability

To the maximum extent permitted by law, Rupastha shall not be liable for any indirect or consequential damages arising from the use of our products or services. This includes loss of data, expectations, or financial outcomes. Liability, if any, is limited to the amount paid for the product.

15. Indemnification

You agree to indemnify and hold harmless Rupastha and Khushbu Jewellers from any claims, damages, or expenses arising from your misuse of the website or violation of these terms. This includes legal costs and third-party claims.

16. Termination

We reserve the right to suspend or terminate your access if we believe these terms have been violated. Such actions may be taken without prior notice. Obligations and liabilities prior to termination will continue to remain applicable.

17. Governing Law

These Terms are governed by the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Jodhpur, Rajasthan.

18. Changes to Terms

We may update or modify these Terms from time to time. Changes will be reflected on this page with an updated date. Continued use of the website after such changes indicates your acceptance of the revised terms.